:root{--canvas:#f6f5f1;--paper:#fff;--ink:#24372f;--muted:#858d86;--green:#173b32;--green-soft:#eaf0e9;--lime:#d5ee80;--line:#eaece6;--peach:#f4d3be;--purple:#c9bce9;--red:#b5453f;--radius:19px;--shadow:0 5px 24px #24372f04;font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--canvas);font-synthesis:none}
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5px;border-radius:50%}.chat-panel{min-width:0;display:flex;flex-direction:column;min-height:0}.chat-header{height:77px;display:flex;align-items:center;justify-content:space-between;padding:15px 22px;border-bottom:1px solid var(--line);gap:12px}.chat-person{display:flex;gap:10px;align-items:center}.chat-person h3{font-size:12px}.chat-person p{font-size:9px;color:#97a187;margin-top:4px}.chat-header .badge{font-size:8px}.messages{overflow:auto;flex:1;background:#fcfcf9;padding:24px;display:flex;flex-direction:column;gap:13px;scroll-behavior:smooth}.day-divider{display:flex;align-items:center;gap:12px;color:#b4bba7;font-size:8px;justify-content:center;margin:6px 0 10px}.day-divider:before,.day-divider:after{content:"";height:1px;background:#edf0e5;flex:1}.message{max-width:85%;align-self:flex-start}.message.outbound{align-self:flex-end}.bubble{border:1px solid #e9ecdf;background:white;border-radius:0 13px 13px 13px;padding:11px 14px;font-size:11px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere;color:#6d785c}.message.outbound .bubble{background:#eaf0de;border-color:#e4ebd6;border-radius:13px 0 13px 13px;color:#5e7149}.message.human .bubble{background:#eae6f3;border-color:#e5e0ee;color:#7b6c96}.message-meta{font-size:8px;color:#a7b099;margin-top:5px;display:flex;align-items:center;gap:5px}.message-meta .icon{height:11px;width:11px}.message.outbound .message-meta{justify-content:flex-end}.message.failed .bubble{border-color:#edc6ba}.message.failed .message-meta,.message.uncertain .message-meta{color:#b47861}.composer{padding:15px 20px;border-top:1px solid var(--line)}.composer .notice{font-size:9px;margin-bottom:10px;padding:8px 10px}.composer-row{display:flex;gap:9px;align-items:flex-end}.composer textarea{min-height:66px;max-height:180px;font-size:11px;resize:vertical;padding:10px 12px}.composer .btn{height:37px;min-width:38px}.composer-foot{margin-top:8px;font-size:8px;color:#a6ae98;display:flex;align-items:center;gap:5px}.conversation-details{border-left:1px solid var(--line);overflow:auto;padding:22px 18px}.client-profile{text-align:center;padding-bottom:23px;border-bottom:1px solid var(--line);margin-bottom:22px}.client-profile .avatar{height:52px;width:52px;font-size:16px;margin:0 auto 10px}.client-profile h3{font-size:12px}.client-profile p{font-size:9px;color:#9ba58c;margin-top:4px}.client-profile .btn{margin-top:11px}.conversation-details label{font-size:9px}.conversation-details select{width:100%;font-size:10px;min-height:33px;padding:7px}.conversation-details .field{margin-bottom:16px}.conversation-details .kv{font-size:9px}.pause-card{background:#f5f6ed;border:1px solid #eaedde;border-radius:10px;padding:12px;margin:19px 0}.pause-card h3{font-size:10px;display:flex;align-items:center;gap:6px}.pause-card h3 .icon{height:13px;width:13px}.pause-card p{font-size:9px;color:#99a286;line-height:1.8;margin:8px 0}.pause-card .btn{width:100%;font-size:9px}.client-notes{font-size:10px;color:#9ba48c;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.prompt-layout{display:grid;grid-template-columns:minmax(0,1.9fr) minmax(285px,1fr);gap:22px}.prompt-editor{padding:22px 24px}.prompt-editor textarea{min-height:410px;font-size:12px;line-height:1.9;padding:20px;background:#fcfdf9;font-family:ui-monospace,Consolas,monospace}.prompt-editor .field:last-child textarea{min-height:70px;font-family:inherit;padding:10px 12px}.prompt-meta{display:flex;justify-content:space-between;margin:10px 0 20px;font-size:9px;color:#a1aa92}.version-list{padding:10px 24px 22px;max-height:600px;overflow:auto}.version{position:relative;padding:20px 0 20px 19px;border-left:1px solid #e9eddf;cursor:pointer}.version:before{content:"";width:7px;height:7px;border-radius:50%;background:#e2e7d7;border:3px solid white;box-sizing:content-box;position:absolute;left:-7px;top:23px}.version.active:before{background:#92ae5b}.version.selected{background:#fafbf6}.version-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.version-top strong{font-size:11px;font-weight:600}.version p{font-size:10px;color:#929d80;margin-top:9px;white-space:pre-wrap;overflow-wrap:anywhere}.version small{font-size:9px;color:#acb39d;display:block;margin-top:8px}.version-actions{display:flex;gap:9px;margin-top:11px;flex-wrap:wrap}.compare-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.compare-grid pre{font-size:10px;min-height:250px;max-height:50vh}.compare-grid h3{font-size:11px;margin-bottom:10px}.audit-list{max-height:370px;overflow:auto}.audit-row{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-bottom:1px solid var(--line)}.audit-row:last-child{border:0}.audit-row .icon{height:15px;width:15px;color:#a4ae92}.audit-row strong{font-size:10px;font-weight:500}.audit-row p{font-size:9px;color:#9aa68a;margin-top:3px}.integration-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.integration-value{border:1px solid var(--line);border-radius:10px;padding:16px}.integration-value small{font-size:9px;color:#a1aa94;display:block;margin-bottom:8px}.integration-value strong{font-size:12px;font-weight:550;word-break:break-word}.inline-link{font-size:10px;color:#7e935b;text-decoration:underline;text-underline-offset:3px}.auth-layout{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.auth-aside{background:var(--green);color:white;padding:50px 65px;display:flex;flex-direction:column;position:relative;overflow:hidden}.auth-aside .brand{padding:0;position:relative;z-index:1}.auth-copy{margin:auto 0;max-width:410px;position:relative;z-index:1}.auth-copy .eyebrow{color:#97b096;font-size:10px;letter-spacing:2px}.auth-copy h1{font-size:49px;letter-spacing:-2.1px;line-height:1.16;margin:20px 0 22px;font-weight:550}.auth-copy h1 em{font-family:Georgia,serif;font-weight:400;color:var(--lime)}.auth-copy p{color:#9bb9a9;font-size:13px;line-height:1.9;max-width:350px}.auth-aside:after{content:"";position:absolute;width:470px;height:470px;border:1px solid #d5ee801a;border-radius:50%;bottom:-210px;right:-170px;box-shadow:0 0 0 45px #d5ee8004,0 0 0 46px #d5ee800a,0 0 0 95px #d5ee8002,0 0 0 96px #d5ee8008}.auth-footer{color:#7e9c8c;font-size:10px}.auth-main{display:flex;align-items:center;justify-content:center;padding:50px}.auth-form{width:100%;max-width:355px}.auth-form h2{font-size:27px;font-weight:600;letter-spacing:-1px}.auth-form>p{font-size:12px;line-height:1.8;color:#919b87;margin:10px 0 29px}.auth-form label{font-size:11px}.auth-form input{min-height:44px;background:#fff}.auth-form .btn{width:100%;min-height:43px;font-size:12px}.auth-form .help{font-size:10px;text-align:center;margin-top:22px;line-height:1.8}.auth-form .error-banner{font-size:11px;padding:12px}.password-input{position:relative}.password-input input{padding-right:40px}.password-input .icon-button{position:absolute;right:5px;top:5px}.auth-security{display:flex;align-items:center;justify-content:center;gap:6px;font-size:10px;color:#9da891;margin-top:36px}.auth-security .icon{width:13px;height:13px}dialog{border:1px solid #e6eadd;padding:0;border-radius:18px;width:min(600px,calc(100% - 32px));max-height:90vh;color:var(--ink);box-shadow:0 25px 100px #173b3240;background:white}dialog.wide{width:min(960px,calc(100% - 32px))}dialog::backdrop{background:#102d2460;backdrop-filter:blur(3px)}.dialog-head{padding:24px 26px 18px;display:flex;align-items:flex-start;justify-content:space-between;border-bottom:1px solid var(--line);gap:15px}.dialog-head h2{font-size:20px}.dialog-head p{font-size:11px;color:#99a28b;margin-top:6px}.dialog-body{padding:24px 26px}.dialog-error{margin-top:16px;font-size:11px;color:var(--red)}.dialog-error:empty{display:none}.dialog-actions{display:flex;justify-content:flex-end;gap:8px;padding-top:19px;margin-top:20px;border-top:1px solid var(--line)}.toast-region{position:fixed;right:25px;bottom:25px;z-index:200;display:flex;flex-direction:column;gap:10px;max-width:400px}.toast{display:flex;align-items:flex-start;gap:10px;padding:15px 20px;background:var(--green);color:#fff;font-size:12px;border-radius:12px;box-shadow:0 8px 30px #173b3230;animation:slide-in .2s ease}.toast.error{background:#8e4e40}.toast .icon{width:16px;height:16px;flex:none;color:var(--lime)}.toast.error .icon{color:#f3d2c7}@keyframes slide-in{from{transform:translateY(10px);opacity:0}to{transform:translateY(0);opacity:1}}.pagination{display:flex;gap:5px;align-items:center}.pagination .btn{height:26px;min-height:26px;padding:4px 8px;font-size:9px}.pagination span{padding:0 8px}.nav-overlay{display:none}.checkbox-row{display:flex;align-items:center;gap:9px}.checkbox-row input{width:15px;min-height:15px;accent-color:var(--green)}.checkbox-row label{margin:0}.metric-explainer{display:grid;grid-template-columns:1fr 1fr;gap:20px;padding:22px 24px}.metric-explainer h3{font-size:11px}.metric-explainer p{font-size:10px;color:#98a28a;margin-top:6px;line-height:1.8}
@media(min-width:1500px){.main{padding:36px 46px}.topbar{padding:0 46px}.stat-card{min-height:157px}.dashboard-grid{gap:24px;grid-template-columns:minmax(0,1.8fr) minmax(340px,1fr)}.chart-panel{min-height:345px}.line-chart{height:222px}.donut-content{padding:30px 30px 16px;gap:24px}.donut{width:163px;height:163px}.conversation-layout{grid-template-columns:300px minmax(380px,1fr) 270px}}
@media(max-width:1200px){.app-shell{grid-template-columns:198px minmax(0,1fr)}.sidebar{width:198px;padding-left:12px;padding-right:12px}.brand{padding:0 12px}.brand-name{font-size:22px}.brand-symbol{width:39px;height:39px;font-size:34px}.main{padding:28px 25px}.topbar{padding:0 25px}.stats-grid{gap:12px}.stat-card{padding:18px 16px}.stat-value{font-size:28px}.stat-spark{width:48px;right:15px}.stat-caption{font-size:8px;gap:4px}.dashboard-grid{gap:17px;grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr)}.donut-content{padding-left:18px;padding-right:18px;gap:12px}.donut{width:120px;height:120px}.donut-legend-row{font-size:9px}.conversation-layout{grid-template-columns:235px minmax(300px,1fr)}.conversation-details{display:none}.panel-head{padding-left:20px;padding-right:20px}.prompt-layout{grid-template-columns:minmax(0,1.65fr) minmax(260px,1fr)}.auth-aside{padding:45px}.auth-copy h1{font-size:43px}.chart-legend{gap:8px;font-size:8px}.report-grid{grid-template-columns:1.3fr 1fr}}
@media(max-width:1000px){.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-spark{width:80px}.stat-caption{font-size:9px}.dashboard-grid{grid-template-columns:1fr}.dashboard-grid>.panel:nth-child(2){grid-row:3}.donut-content{justify-content:center;gap:30px}.donut{width:155px;height:155px}.donut-legend{max-width:240px}.donut-legend-row{font-size:11px}.chart-panel{min-height:auto}.chart-legend{font-size:9px}.page-heading{align-items:flex-start;flex-wrap:wrap}.heading-actions{margin-left:auto}.settings-grid,.prompt-layout,.report-grid{grid-template-columns:1fr}.report-grid .full{grid-column:auto}.two-col,.details-grid{grid-template-columns:1fr}.auth-aside{padding:35px}.auth-copy h1{font-size:38px}.auth-main{padding:35px}.top-date{display:none}.main{padding:25px 22px}.table-head,.panel-head{padding-left:20px;padding-right:20px}.conversation-layout{height:calc(100vh - 240px);min-height:530px}.conversation-preview p{max-width:145px}.prompt-editor textarea{min-height:350px}.version-list{max-height:370px}}
@media(max-width:760px){.app-shell{display:block}.sidebar{transform:translateX(-100%);transition:transform .2s}.app-shell.menu-open .sidebar{transform:translateX(0)}.nav-overlay{position:fixed;inset:0;background:#102d2466;border:0;z-index:25}.menu-open .nav-overlay{display:block}.workspace{width:100%}.topbar{height:61px;padding:0 20px}.mobile-menu{display:inline-flex}.breadcrumb{gap:8px}.top-actions{gap:8px}.top-status{font-size:9px}.top-actions>.icon-button{display:none}.main{padding:25px 19px}.page-heading{margin-bottom:22px;gap:18px}h1{font-size:27px}.page-heading p{font-size:10px}.eyebrow{font-size:8px}.heading-actions{margin-left:0;width:100%;gap:8px}.heading-actions>.btn{margin-left:auto}.heading-actions .date-filter{flex:1;max-width:215px}.heading-actions .date-filter select{max-width:100%;width:100%}.stats-grid{gap:11px;margin-bottom:17px}.stat-card{min-height:138px;padding:17px}.stat-label{font-size:9px}.stat-value{font-size:29px}.stat-caption{font-size:8px}.stat-spark{width:48px;bottom:44px}.dashboard-grid{gap:17px}.panel{border-radius:15px}.panel-head h2,.table-head h2{font-size:15px}.panel-head{padding:20px 19px 0}.chart-wrap{padding:23px 15px 13px}.chart-legend{flex-wrap:wrap;gap:7px;justify-content:flex-end}.chart-axis{font-size:9px}.line-chart{height:195px}.footer-note{font-size:8px}.footer-note span:last-child{display:none}.toolbar{gap:8px}.toolbar .search-field{min-width:100%;max-width:none}.toolbar .filter-select{flex:1;font-size:11px}.toolbar .count-label{width:100%;margin-top:4px}.table-head{padding:19px}.table-wrap th,.table-wrap td{padding-left:17px;padding-right:17px}.conversation-layout{grid-template-columns:1fr;min-height:630px;height:calc(100dvh - 245px)}.conversation-list{border-right:0}.conversation-layout.has-selection .conversation-list{display:none}.conversation-layout:not(.has-selection) .chat-panel{display:none}.conversation-item{padding:16px 19px}.conversation-preview p{max-width:240px}.chat-header{padding:12px 15px;min-height:72px;height:auto}.chat-header .chat-person{gap:7px}.chat-header .avatar{height:29px;width:29px;font-size:9px}.chat-header .btn{padding:7px;font-size:9px;min-height:31px}.chat-header .badge{display:none}.chat-header h3{font-size:11px}.chat-back{display:inline-flex!important}.messages{padding:17px}.message{max-width:90%}.composer{padding:13px}.composer-foot{font-size:7px}.form-grid,.compare-grid,.integration-grid{grid-template-columns:1fr}.custom-dates{width:100%}.custom-dates input{max-width:100%;flex:1}.form-grid .full{grid-column:auto}.settings-grid,.report-grid{gap:17px}.panel-body{padding:20px}.heatmap{padding:20px 15px;gap:3px;min-width:440px}.heatmap-scroll{overflow:auto}.metric-explainer{grid-template-columns:1fr;padding:20px}.auth-layout{grid-template-columns:1fr;min-height:100dvh}.auth-aside{padding:26px;min-height:120px}.auth-copy,.auth-footer{display:none}.auth-aside .brand{margin:auto 0}.auth-main{padding:35px 25px 45px;align-items:flex-start}.auth-form{max-width:400px}.auth-form h2{font-size:26px}.toast-region{left:17px;right:17px;bottom:17px}.toast{font-size:11px}.dialog-head{padding:20px}.dialog-body{padding:20px}.prompt-editor{padding:19px}.prompt-editor textarea{padding:14px;font-size:11px}.version-list{padding:8px 20px 20px}.table-footer{padding:13px 17px}.search-field input{font-size:11px}.empty{padding:40px 18px}.bar-chart{gap:5px;padding:10px 15px 0}.two-col{gap:17px}}
.payload-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px 22px;padding:18px 20px;background:#fafbf6;border:1px solid #e9eddf;border-radius:11px;margin:0 0 14px}.payload-field{min-width:0}.payload-field.full{grid-column:1/-1}.payload-field dt{font-size:9px;color:#99a48a;margin-bottom:5px}.payload-field dd{font-size:12px;line-height:1.8;color:#64764e;margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.original-data{margin:0 0 20px;font-size:10px;color:#99a48a}.original-data summary{cursor:pointer;padding:5px 0}.original-data summary:hover{color:#576e41}@media(max-width:480px){.payload-grid{grid-template-columns:1fr}}
.notification-summary{display:grid;grid-template-columns:1fr 1fr;gap:17px;margin-bottom:10px}.notification-summary-card{display:flex;align-items:center;gap:14px;text-align:left;padding:21px 23px;color:var(--ink);transition:border-color .15s,background .15s}.notification-summary-card:hover{background:#fcfdf9;border-color:#cddaba}.notification-summary-card.selected{background:#f2f6e9;border-color:#aec58a}.notification-card-symbol{display:flex;align-items:center;justify-content:center;flex:none;width:39px;height:39px;border-radius:12px;background:#f0f4e6;color:#91a16d}.notification-card-symbol .icon{width:19px;height:19px}.notification-summary-card.attention .notification-card-symbol{background:#fcf0e7;color:#be9576}.notification-card-copy{display:flex;flex-direction:column;gap:6px;min-width:0}.notification-card-copy strong{font-size:12px;font-weight:550;color:#697858}.notification-card-copy>span{font-size:10px;color:#9aa48d}.notification-card-number{font-size:28px;line-height:1.1;font-weight:560;letter-spacing:-.8px;margin-left:auto}.notification-summary-help{font-size:10px;color:#9ba48f;margin:0 0 22px;line-height:1.8}.notification-attention-alert{background:#fff3e9;border-color:#f0dfcc;color:#a07e5b;flex-wrap:wrap}.notification-attention-alert strong{font-weight:600}.notification-attention-alert>span{flex:1;min-width:210px}.notification-attention-alert .btn{border-color:#e9d8c4;color:#957453;background:#fffaf5;margin-left:auto}.request-toolbar .search-field{max-width:none;flex:1 1 255px}.request-toolbar .count-label{flex:1 1 100%;text-align:right}.notification-detail{padding:18px 20px;background:#fafbf7;border:1px solid #e8edde;border-radius:12px;margin:0 0 23px}.notification-detail-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:11px}.notification-detail-head h3{display:flex;align-items:center;gap:7px;font-size:12px;color:#73845f}.notification-detail-head .icon{width:15px;height:15px}.notification-status-help{font-size:11px;line-height:1.8;color:#98a28a;margin:0}.notification-status-help.attention{color:#b18a6b}.notification-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 20px;margin:18px 0 0}.notification-detail-grid>div{min-width:0}.notification-detail-grid .full{grid-column:1/-1}.notification-detail-grid dt{font-size:9px;color:#a1ab93;margin-bottom:5px}.notification-detail-grid dd{font-size:11px;line-height:1.7;color:#71835e;margin:0;overflow-wrap:anywhere}.notification-detail-grid dd.mono{font-size:10px}.notification-error{margin-top:16px;padding:12px 14px;border-radius:8px;background:#fff1e9;border:1px solid #f1dfd1;color:#b28267}.notification-error strong{font-size:10px;font-weight:600}.notification-error p{font-size:10px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:5px}.notification-message{margin-top:15px;color:#8fa078;font-size:10px}.notification-message summary{cursor:pointer;padding:5px 0}.notification-message p{font-size:11px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;background:white;border:1px solid #e9edde;padding:13px 15px;border-radius:9px;margin-top:8px}.notification-message summary:focus-visible{outline:2px solid #91ae49;outline-offset:3px}@media(max-width:1000px){.notification-summary-card{padding:18px;gap:11px}.notification-card-copy strong{font-size:11px}.notification-card-copy>span{font-size:9px}.notification-card-number{font-size:26px}}@media(max-width:600px){.notification-summary{grid-template-columns:1fr;gap:11px}.notification-summary-card{padding:17px 18px}.notification-card-copy strong{font-size:12px}.notification-card-copy>span{font-size:10px}.notification-summary-help{font-size:9px;margin-bottom:18px}.notification-attention-alert{font-size:10px;gap:9px}.notification-attention-alert .btn{margin-left:27px}.request-toolbar .count-label{text-align:left}.notification-detail{padding:16px}.notification-detail-head{flex-wrap:wrap}.notification-detail-grid{gap:15px}.notification-detail-grid dd{font-size:10px}}@media(max-width:380px){.notification-detail-grid{grid-template-columns:1fr}.notification-detail-grid .full{grid-column:auto}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}